Crisis Management Planning

Redeployment following an evacuation

Redeployment following an evacuation

Redeployment following an evacuation

This short article attempts to provide basic guidance on steps to take prior to redeployment to a country that has undergone a crisis, be that a natural disaster, a period of political uncertainty or an epidemic. For example, as positive news continues to come out of Sierra Leone and Liberia, organisations that left or chose to evacuate will no doubt be considering a return.  In doing so they will need to prepare and protect those that are required to return.

Preparation:

  • Conduct pre-deployment research into the safety and security of the region where your employees will operate.  
    • This should be documented.
  • Speak to local people and if possible consult other organisations that may have already returned to gain their opinion on the current risk to expatriates.
  • Conduct pre-deployment training for those who are required to return.
  • Establish that resources are in place that will allow you to operate effectively.
    • Communications
    • Secure accommodation
    • Transport
    • Supply chain
    • Medical facilities
  • Contact your insurance broker to ensure your insurance cover is still in force.
  • Speak to your Travel Management Company to clarify that you can get flights into and out of the country if required.
  • Do not be afraid to delay a departure if the situation at your intended destination deteriorates.

Protection once deployed:

On arrival it is important to meet your local employees as soon as possible and outline your aims and objectives, as they need to feel they are an integral part of the process. You may encounter some resentment given that the locals had to stay in country and they may have lost family and friends.

  • Confirm that communications are operating effectively in country and internationally.
  • Create or update evacuation plans and procedures and test them
  • Monitor the risks and be prepared to effect emergency procedures if required.
  • Establish communication protocols with your HQ.
  • Be prepared to augment security and safety measures if they are perceived to be insufficient.
    • This is relevant for the accommodation and your place of work.
  • Establish and enforce robust journey management procedures
  • Ensure everyone is aware of areas to avoid and emergency communication procedures
  • Confirm that emergency medical facilities are available.
  • Register with your embassy.

For further advice or support email: sthompson@eruditeca.co.uk

Crisis Management, Crisis Response, Crisis Planning, Crisis Preparation